Material change, effective October 29, 2026: we are adding Third-Party Licenses & Platform Credentials and related updates to Account Security, Acceptable Use, and Intellectual Property. Until that date, these Terms as revised October 12, 2026 govern. Attoric sells managed infrastructure and install/update tools. Fees do not include game, publisher, or platform licenses — including, but not limited to, Steam entitlements and publisher-issued auth keys — unless we expressly say so. Continued use on or after the effective date is acceptance. Questions: [email protected].
Terms of Service
Effective Date: June 1, 2025 (Last revised: October 12, 2026)
May 11, 2025 version · October 29, 2026 upcoming Terms · Privacy Policy
Welcome to Attoric, LLC. DBA Attoric Games ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our game-hosting services ("Services"). By using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
1. Acceptance of These Terms
By creating an account, purchasing, or using any Attoric Games Service, you accept and agree to be bound by these Terms in full.
2. Eligibility
You must be at least 18 years old—or the legal age of majority in your jurisdiction—or have verifiable parental or legal-guardian consent to administer an account.
3. Account Security
You are solely responsible for safeguarding your login credentials and for all activity occurring under your account. Notify us immediately of any unauthorized use.
4. Service Description & Availability
The Services include game-server hosting, optional paid Cloud Backups, and related infrastructure delivered on a "commercially reasonable efforts" basis. We do not warrant continuous, error-free, or secure operation and may modify or suspend the Services at any time with or without notice.
5. Cloud Backups (Optional Add-On)
- Scope: Replicates designated server data to secondary storage while the add-on subscription is active.
- No Guarantee of Restoration: Backup data is provided "as-is." We make no guarantee regarding completeness, integrity, or restorability and may charge a fee for manual recoveries.
- Infrastructure backups: Attoric takes daily infrastructure backups and keeps them for 7 days. They exist only so Attoric can restore service after problems on Attoric's side; they are not a file-restore service for customers.
- Local restore points: You may keep up to 3 restore points using the game panel's backup scheduler, at any cadence you choose. Those copies are stored locally on the server at no extra cost.
- Cloud Backups add-on: If you want off-server copies, you can buy the Cloud Backups add-on and select a retention period at checkout (7, 15, or 30 days, with twice-daily copies). You can change the retention period later. Attoric may add more retention options at any time. Add-on backups are purged on service cancellation or within seven days of add-on lapse.
6. Customer Data & Backup Responsibility
You are solely responsible for creating and maintaining independent copies of all data—including worlds, configurations, databases, and user records—regardless of any fault, negligence, or misconduct by Attoric Games. The Company shall have no liability—direct, indirect, or otherwise—for loss, corruption, or destruction of Customer data.
7. Acceptable Use
You agree not to:
- Distribute or host unlawful, infringing, or malicious content;
- Disrupt or harm the Services or networks of others;
- Attempt unauthorized access to any system or data;
- Impose an unreasonable load on our infrastructure.
We may suspend or terminate Services immediately for violations.
8. Fees, Taxes, and Payment
Prices are posted on our website and may change with 30 days' notice. All fees are billed in advance and are exclusive of taxes, which you are responsible for where applicable. Payments are generally non-refundable. Attoric may, at its sole discretion, issue a full or partial refund or account credit, for example for duplicate charges, billing errors, or service failures caused by Attoric. Where applicable law requires a refund, we will provide one. No refunds or credits will be issued for: (i) partial use or unused portions of any Service period; (ii) downgrades; (iii) early cancellation; (iv) dissatisfaction with performance, reliability, or features; or (v) downtime or maintenance events.
9. Cancellation, Suspension & Data Deletion
You may cancel subscription hosting at any time through the client portal. Cancellation is not immediate deletion. You choose one of two options:
- Cancel now: the server remains available until it is suspended about 24 hours after your request, then is permanently deleted 24 hours after suspension.
- Cancel at the end of the paid period: the server is suspended at the end of that period, then is permanently deleted 48 hours after suspension.
You may undo the cancellation any time before suspension. After suspension you cannot access the server's files. Download a copy of your files before suspension. Deletion is permanent. Permanent deletion is carried out by a scheduled hourly job, so it can occur up to about an hour after the scheduled time.
Prepaid (one-time) hosting is different: the server is suspended at expiry and permanently deleted 7 days (168 hours) after suspension.
Cancellation does not entitle you to any refund or credit for fees already paid. We may suspend or terminate the Services, with or without notice, for non-payment, Terms violations, or to protect the integrity of our platform or others.
10. Intellectual Property
All software, branding, and content supplied by Attoric remain our exclusive property. You receive only a limited, revocable, non-transferable license to use the Services.
11. Warranty Disclaimer
THE SERVICES—INCLUDING CLOUD BACKUPS—ARE PROVIDED "AS-IS," "AS-AVAILABLE," AND WITH NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
12. Limitation of Liability
(a) In no event shall Attoric Games be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including lost profits, revenue, savings, or data, or third-party claims). (b) Aggregate Cap: Attoric Games' total cumulative liability for all claims shall not exceed the fees you paid for the affected Service during the single one (1) calendar month immediately preceding the event giving rise to the claim. (c) Nothing herein limits liability for gross negligence or willful misconduct where unenforceable by law.
13. Indemnification
You will indemnify and hold harmless Attoric Games and its affiliates from any claim or expense arising out of your use of the Services or breach of these Terms.
14. Modifications to the Terms
We may update these Terms at any time. For material changes, we will post the revised Terms and provide 30 days' advance notice by e-mail or portal alert. Continued use after the Effective Date constitutes acceptance.
15. Governing Law & Venue
These Terms are governed by Iowa law. Exclusive venue lies in the state or federal courts located in Polk County, Iowa, and you consent to personal jurisdiction therein.
16. Severability
If any provision is held unenforceable, the remainder remains in full force, and the invalid provision is replaced by an enforceable term that most closely reflects the original intent.
17. Entire Agreement
These Terms constitute the entire agreement between you and Attoric Games regarding the Services and supersede all prior understandings.
18. Contact
Questions? E-mail [email protected] or contact us via Discord.